Legal
Last updated: July 1, 2026
These guidelines are for law enforcement agencies and legal professionals seeking information about ShinDig users or activity. ShinDig is a live social video platform operated in the United States. We take our legal obligations seriously and cooperate with valid legal process while working to protect the privacy of our users.
All requests should be directed to: shindigsupport@gmail.com with the subject line Law Enforcement Request.
ShinDig responds to the following types of legal process from law enforcement and government authorities:
Valid subpoenas compel production of basic subscriber information such as name, email address, account creation date, and IP address logs where available. We will notify the user unless prohibited by law or court order.
Court orders issued under 18 U.S.C. § 2703(d) or equivalent authority may compel production of additional non-content records such as login history, device identifiers, and account activity logs.
Search warrants issued under the Electronic Communications Privacy Act (ECPA) or supported by probable cause may compel production of content including messages and profile data. We will not produce content without a valid warrant unless an emergency exception applies.
If we reasonably believe there is an imminent threat to the life or safety of any person, we may voluntarily disclose limited information to law enforcement without formal legal process. Emergency requests should clearly describe the nature of the emergency and be sent to shindigsupport@gmail.com.
The following table describes the types of information ShinDig may hold and the legal process generally required to obtain each category.
| Data Type | Generally Requires |
|---|---|
| Display name, email address | Subpoena or court order |
| Account creation date and time | Subpoena or court order |
| IP address logs (where retained) | Subpoena or court order |
| Profile information (bio, photos) | Court order or search warrant |
| Login history and device identifiers | Court order |
| Private messages (where retained) | Search warrant |
| Room participation history | Court order or search warrant |
| Payment records (processed by Stripe) | Direct request to Stripe |
Payment records are held by Stripe. Law enforcement seeking payment information should direct requests to Stripe directly.
Email shindigsupport@gmail.com with the subject line Law Enforcement Request. Please include:
Requests lacking sufficient identifying information or valid legal process will not be fulfilled. We are unable to accept verbal requests.
Unless prohibited by law or court order, our general practice is to notify users when their account data is subject to a legal request, in advance of producing data where feasible. We may delay notification in cases involving imminent risk to life, ongoing investigations where notification would obstruct justice, or where a court has ordered non-disclosure.
Law enforcement may request that ShinDig preserve account data while formal legal process is being obtained. We will attempt to preserve data for 90 days upon written request, with one 90-day extension available. A separate valid legal process is required to obtain the preserved data.
ShinDig has zero tolerance for content that sexually exploits minors. We are required by law (18 U.S.C. § 2258A) to report any apparent violations of federal child sexual exploitation laws to the National Center for Missing and Exploited Children (NCMEC). When we become aware of such content, we act immediately — preserving relevant data, removing the content, and filing a CyberTipline report with NCMEC.
ShinDig is operated in the United States. We respond to requests from international law enforcement through established mutual legal assistance treaty (MLAT) processes or other mechanisms recognized under U.S. law. We do not produce user data in response to requests from foreign governments that lack a valid MLAT agreement with the United States.
ShinDig reserves the right to seek reimbursement for costs associated with responding to legal process, as permitted by law under 18 U.S.C. § 2706.
ShinDig · shindig.chat · Law Enforcement Contact: shindigsupport@gmail.com